Reporting to the Board of Directors, the Museum and Program Manager is responsible for the museum management, programming, and community outreach functions of The Wren’s Nest. The role will be the welcoming face of the museum during our Saturday hours of operation, during public events and programs that you create, with groups who visit the museum during private bookings, and in community outreach efforts. This role works closely with board leadership to activate the museum to ensure it is a valuable educational and cultural destination.
Responsibilities:
Museum Management
● Operate museum and deliver guided tours during weekly hours of operation (Saturdays from 11:00am - 3:00pm) and during private bookings, such as weekday field trips.
● Maintain protocols regarding ticket sales, tour delivery, docent training, and guest experience.
● Help manage and train Tour and Event Associates.
● Coordinate tour requests that occur outside of Saturday hours of operation, including field trips and other private group bookings.
● Help curate and manage inventory of museum gift shop.
● Administrative and housekeeping duties, as needed.
Programming & Community Outreach
● Design and implement mission-aligned educational and cultural programs to activate the museum during weekly hours of operation and additional days/timeframes to increase museum attendance and diversify the museum’s audiences.
● Collaborate with museum staff and board members on communications and outreach objectives for all programs.
● Research, identify, and cultivate relationships with community organizations, peer nonprofits, and relevant groups to foster venue utilization, programmatic partnerships, and other relationships to further mission.
● Research, identify, and help market museum tour offerings to local schools, tour operators, and community groups to increase private tour bookings.
Desired Knowledge, Skills, and Qualifications:
● Ideal candidates will have relevant educational and professional experience in museum/venue management, nonprofit operations, education, administration, hospitality/customer service, or some combination therein.
● Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
● An action-oriented, entrepreneurial, adaptable, and innovative approach to nonprofit operations
● Ability to work effectively in collaboration with diverse groups of people
● Passion, integrity, positive attitude, mission-driven, and self-directed
Essential Physical Requirements:
● Must be able to walk or stand for extended periods of time
● Must be able to verbally communicate with groups of people for extended periods of time
Other Requirements:
● Must be able to work variable shifts including days, nights, weekends, and holidays as needed.
● Successful applicants must be able to pass a post-offer, pre-employment background check.
This part-time position pays $20/hour for 20 hours–and up to 30 hours–per week. In-person availability on Saturdays from 11:00am-3:00pm is required for this position; other hours may be worked both in person and remotely on a flexible schedule.
To apply, please submit a resume, cover letter, and references to apply@wrensnestonline.com. No phone calls, please.
About The Wren’s Nest / Joel Chandler Harris Association:
The Wren’s Nest, the historic home of author and journalist Joel Chandler Harris, is a cultural center, house museum, and National Historic Landmark in Atlanta's West End neighborhood. Our mission is to preserve storytelling traditions, cultivate the next generation of readers and writers, and celebrate self-expression through educational and cultural programming, including house tours, live storytelling performances, free book programs, youth writing programs, and special events. The Wren’s Nest is operated by the Joel Chandler Harris Association, a 501c3 nonprofit organization. | www.wrensnest.org
